1. INTRODUCTION

1.1. PURPOSE OF POLICY. At Skore (“us”, “we,” “Company”) we want to be known for providing innovative solutions to your change and transformation initiatives. At the same time we want you to think of us as a trusted partner, especially when it comes to your own personal information. We are committed to respecting the privacy rights of visitors and other users of Skore (the “Software”) and our website (the “Site”). We created this Privacy Policy (this “Policy”) to give you confidence as you visit and use our Software and our Site, and to demonstrate our commitment to fair information practices. This Policy is only applicable to our Software and our Site, and not to any other websites, or applications, that you may be able to access from the Site, each of which may have data collection and use practices and policies that differ materially from this Policy.

1.2. NOTICE CONCERNING CHILDREN

PLEASE NOTE: We are a general audience site, and do not direct any of our content specifically at children under 13 years of age pursuant to the Children’s Online Privacy Protection Act of 1998.

2. INFORMATION COLLECTION PRACTICES

2.1. WHAT BASIC INFORMATION DOES THE COMPANY COLLECT?

2.1.1. In operating the Software we collect names and email addresses of logged in users. This allows us to provide a secure place to create and store content, on our service, so that our users can easily and securely share that content with other named users. From time to time we may use these email addresses to contact users to inform them about updates, issues and fixes with the Software. We will not use these email address for direct marketing unless the user has specifically opted in for such marketing.

This data is stored our servers, in the United Kingdom, which are in turn hosted by hosting partner Digital Ocean. Digital Ocean will only have access to our systems for maintenance and administration purposes.

2.1.2. In operating the Site, we collect personal information from you in a couple different situations. The first is if you should subscribe to receive emails and updates from us using the subscription fields found on many pages on the site. In doing so, you will provide us with your name, email address and, optionally, your company name and telephone number. The second is if you leave a comment to a blog post during which you may be asked for a name and other information. You are not required to provide us with information via these two methods to use and enjoy the Site.

Data collected on the Site is stored in several places depending on why you have provided that information. Subscriptions to news letters and direct email marketing will be stored in Mailchimp email marketing platform.

All signups for newsletters, marketing, trial requests and the general contact form are stored in our CRM (Customer Relationship Management System) provided by the Zoho Corporation. This information is stored on Zoho’s servers in the European Union.

Contact details provided on blog comments is stored on our website which is hosted by Freshsites Limited and is located in the United Kingdom.

2.2. WHAT ADDITIONAL INFORMATION DOES COMPANY COLLECT?

(a) AUTOMATIC COLLECTION. We use Google Analytics and Zoho to automatically recognize visitors’ domain names and IP addresses (the number assigned to computers on the Internet). The Zoho system can match your IP address to your name if you have previously left your details on our Site using one of the forms above. This allows us to see visits you make to our Site and the information you are reviewing. This helps us monitor and constantly improve the information we provide on our Site to make it relevant to you.

(b) COOKIES. From time to time, we may use the standard “cookies” feature of major browser applications that allows us to store a small piece of data on your computer about your visit to our Site. Cookies help us learn which areas of our Site are useful and which areas need improvement through programs including, but not limited to, Google Analytics. We may also use cookies from third party social sites and programs including, but not limited to, Facebook, Google Plus and Twitter. You can choose to disable cookies through your browser or independent programs available online. However, if you choose to disable this function, your experience at our Site may be diminished as some features may not work as they were intended.

 

(c) SPONSORS AND ADVERTISERS. We do not allow sponsors or advertisers, using our Site, to have access to any data that you provide to us without your consent.

3. USE AND SHARING OF INFORMATION

3.1. WHAT DOES COMPANY DO WITH COLLECTED INFORMATION?

(a) PERSONAL INFORMATION. We do not disclose the personally identifiable information to any third parties other than those that we use to facilitate the functioning of the site such as our hosting partner, email program (Google), email marketing (Mailchimp) and CRM (Zoho).

(b) ANONYMOUS INFORMATION. We use anonymous information to analyze our Site traffic. In addition, we may use anonymous IP addresses to help diagnose problems with our server, to administer our site, or to display the content according to your preferences. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis.

(c) DISCLOSURE OF PERSONAL INFORMATION. We may disclose any information we have for you if required to do so by law or in the good-faith belief that such action is necessary to (1) conform to the edicts of the law or comply with legal process served on us, (2) protect and defend our rights or property or the users of the Software and the Site, or (3) act under exigent circumstances to protect the safety of the public or users of the Site.

(d) SALE OF INFORMATION. In order to accommodate changes in our business, we may sell or buy portions of the Site or our company, including the information collected through this Site. If Company or substantially all of its assets are acquired by a third party, user information will be one of the assets transferred to the acquirer.

4. SECURITY

The Software and the Site has security measures in place to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss to you or to any third party arising out of any such loss, misuse, or alteration.

5. WEBSITE AREAS BEYOND COMPANY’S CONTROL

5.1. THIRD PARTY WEBSITES

From time-to-time, the Software and the Site may contain links to other websites. If you choose to visit those websites, it is important to understand our privacy practices and terms of use do not extend to those sites. It is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their practices.

6. CONTACT INFORMATION AND POLICY UPDATES

6.1. CONTACTING US

If you have any questions about this Policy or our practices related to this Site, please feel contact us by emailing info@getskore.com.

6.2. UPDATES AND CHANGES

We reserve the right, at any time, to add to, change, update, or modify this Policy to reflect changes in our Privacy Policy. We shall post any such changes on the Site in a conspicuous area. You may then choose whether you wish to accept said policy changes or discontinue using the Site. Any such change, update, or modification will be effective 30 days after posting on the Site. It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its terms.

(a) If you have signed up for email communications from us, we will notify you of the privacy policy changes by email as well.

6.3. REQUESTING ACCESS TO YOUR DATA

If you require access to your data you may contact us using the contact details above.

6.4. REQUESTING REMOVAL OF YOUR PERSONAL DATA

If you require us to remove your personal data from the Software or the Site you may contact us using the details above.

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